We are on broadband! My life has been revolutionised. But boy, the grief my husband had to set it up! He is very good with computers. He’s designed websites, and he knows the languages required to do such things. But installing broadband had him searching for words to shout at the screen that wouldn’t curl the paper around him.
How is Mr Average supposed to do this? Half way through a two hour long process, he commented that it could be worse; he could be calling customer services in another country and trying to explain his problem in the language of Abraham, Isaac and Jacob. We have always joked that Help Desks in that country should be called Hindrance Desks. “Hello, this is your Internet Service Provider, how can we make life difficult for you? What can we do for you that will further ruin your day?”
I am thankful for small mercies and the big blessing of a hubby that simply doesn’t give up until he’s worked out the problem. Anyone reading this in New Zealand, and having the same problems, my husband charges $1000 / hr.
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